feat: Added method to open subareas in the Customer Service Workspace #1429
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Type of change
Description
The OpenSubAreaCSW method was added to handle navigation within the Customer Service Workspace (CSW) in the unified client. The existing OpenSubArea method did not work correctly in the CSW environment. This new method separately opens the specified area and subarea, ensuring that navigation behaves as expected within the CSW. The change improves the reliability and functionality of the code when interacting with the Customer Service Workspace.
Issues addressed
This change was required because the existing method:
/// <summary> /// Opens a sub area in the unified client /// </summary> /// <param name="area">Name of the area</param> /// <param name="subarea">Name of the subarea</param> public void OpenSubArea(string area, string subarea) { _client.OpenSubArea(area, subarea); }
did not function correctly in the Customer Service Workspace (CSW). The new method, OpenSubAreaCSW, was implemented to specifically handle the navigation within the CSW, ensuring that both the area and subarea are opened as expected.
All submissions:
Which browsers was this tested on?