Unable to add wms layer

[bharathi6396]

What is the bug or the crash?

Steps to reproduce the issue

tab : wms/wmts
right click/ new connection

Versions

version 3.34.13-1

Supported QGIS version

• I'm running a supported QGIS version according to the roadmap.

New profile

• I tried with a new QGIS profile

Additional context

No response

[agiudiceandrea]

@bharathi6396, thanks for reporting. Please provide the WMS URL and connection options. Does the issue also occur using the Data Source Manager?

[bharathi6396]

Hello Andrea, Here are the elements requested: Post install logs: file attached WMS URL: https://data.geopf.fr/wms-r/wms?VERSION=1.3.0 For info: I downloaded the version 3.34.13 & added above wms url by clicking new connection. it shows me the error attempted to use an unsupported protocol. Thankyou, Bharathi

…

On Mon, Dec 16, 2024 at 3:25 PM Andrea Giudiceandrea < ***@***.***> wrote: @bharathi6396 <https://github.com/bharathi6396>, thanks for reporting. Please provide the WMS URL and connection options. Does the issue also occur using the Data Source Manager? — Reply to this email directly, view it on GitHub <#59916 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ATOIMFD2WPV7RPKY2LQJ3R32F3PGHAVCNFSM6AAAAABTWHN5WKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKNBVG43DOOBQGE> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[agiudiceandrea]

@bharathi6396, I cannot replicate the issue running QGIS 3.34.13 by OSGeo4W on Windows 10: just following the provided steps and adding the WMS connection with URL https://data.geopf.fr/wms-r/wms?VERSION=1.3.0, the WMS layer are correctly listed without any error.

Is QGIS on your system able to connect to any other Internet resource (e.g. the OpenStreetMap XYZ tile layer)? If not, is your system connected to Internet through a Proxy?

Please try if the issue does occur also using a new QGIS user profile.
If it does, please provide:

• the full QGIS version info ("In the QGIS Help menu -> About, click in the table, Ctrl+A and then Ctrl+C. Finally paste here. Do not make a screenshot.")
• all the WMS connection options that you set when the WMS connection was added https://docs.qgis.org/3.34/en/docs/user_manual/working_with_ogc/ogc_client_support.html#selecting-wms-wmts-servers
• any error message logged in the Log Messages panel https://docs.qgis.org/3.34/en/docs/user_manual/introduction/general_tools.html#log-message-panel

You will also find useful to use the Debugging / Developers Tool panel https://docs.qgis.org/3.34/en/docs/user_manual/introduction/general_tools.html#debugging-development-tools-panel in order to debug the connection issue.

[bharathi6396]

Hello, No, QGIS on my system is not able to connect to any other Internet resource (e.g. the OpenStreetMap XYZ tile layer). No, My system is not connected to the Internet through a Proxy. Requested details: QGIS version 3.34.13-Prizren QGIS code revision 222b599 Qt version 5.15.13 Python version 3.12.7 GDAL/OGR version 3.9.3 PROJ version 9.5.0 EPSG Registry database version v11.016 (2024-08-31) GEOS version 3.13.0-CAPI-1.19.0 SQLite version 3.46.1 PDAL version 2.8.1 PostgreSQL client version 16.2 SpatiaLite version 5.1.0 QWT version 6.3.0 QScintilla2 version 2.14.1 OS version Windows 10 Version 2009 Active Python plugins db_manager 0.1.20 MetaSearch 0.3.6

…

On Wed, Dec 18, 2024 at 2:27 PM Andrea Giudiceandrea < ***@***.***> wrote: @bharathi6396 <https://github.com/bharathi6396>, I cannot replicate the issue running QGIS 3.34.13 by OSGeo4W on Windows 10: just following the provided steps and adding the WMS connection with URL https://data.geopf.fr/wms-r/wms?VERSION=1.3.0, the WMS layer are correctly listed without any error. image.png (view on web) <https://github.com/user-attachments/assets/62a8f10a-3d33-4280-9c7f-9ad58c4d96c4> Is QGIS on your system able to connect to any other Internet resource (e.g. the OpenStreetMap XYZ tile layer)? If not, is your system connected to Internet through a Proxy? Please try if the issue does occur also using a new QGIS user profile <https://docs.qgis.org/latest/en/docs/user_manual/introduction/qgis_configuration.html#working-with-user-profiles> . If it does, please provide: - the full QGIS version info ("In the QGIS Help menu -> About, click in the table, Ctrl+A and then Ctrl+C. Finally paste here. Do not make a screenshot.") - all the WMS connection options that you set when the WMS connection was added https://docs.qgis.org/3.34/en/docs/user_manual/working_with_ogc/ogc_client_support.html#selecting-wms-wmts-servers - any error message logged in the Log Messages panel https://docs.qgis.org/3.34/en/docs/user_manual/introduction/general_tools.html#log-message-panel You will also find useful to use the Debugging / Developers Tool panel https://docs.qgis.org/3.34/en/docs/user_manual/introduction/general_tools.html#debugging-development-tools-panel in order to debug the connection issue. — Reply to this email directly, view it on GitHub <#59916 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ATOIMFDNICPAUTZBL2EHIID2GFZ5NAVCNFSM6AAAAABTWHN5WKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKNJRGMZDGMZTHE> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[agiudiceandrea]

QGIS on my system is not able to connect to any other Internet resource

This means the issue is not about adding a WMS layer, but about the connection to Internet.

Please try using a new QGIS user profile. It looks like strange that in your QGIS user profile the processing and grassprovider core plugin are not active.

Can you access an Internet resource using a Web Browser? Can you access an Internet resource using any other software on your system?
Please double check in Windows Network & Internet settings and in the Browser network settings if the system is connected to Internet through a proxy.

Is an antivirus/antimalware or firewall installed in your system? If yes, please check if they are properly configured in order to let QGIS connect to Internet.

Please provide any error message logged in the Log Messages panel https://docs.qgis.org/3.34/en/docs/user_manual/introduction/general_tools.html#log-message-panel

You can use the Debugging / Developers Tool panel https://docs.qgis.org/3.34/en/docs/user_manual/introduction/general_tools.html#debugging-development-tools-panel in order to debug the connection issues.