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Virtual Service Operations{:target="_blank"}, Remote: July 2021 - Present
- Worked with a customer-facing team to deploy, monitor, and manage a large scale digital asset management application on RedHat OpenShift Kubernetes Service in production and non-production environments through cross-region management clusters onto regional workload clusters using tools such as GitLab and GitHub, ArgoCD, Tekton, Terraform, Nexus and Sonarqube, Prometheus and Grafana, and Sysdig and LogDNA
- Installed K8s clusters on bare metal servers in isolated environments, configured Istio service-mesh for application connectivity protected by a VPN, and deployed applications on these clusters for customer production use cases
- Designed and implemented Terraform automation to build AWS EKS clusters and VPCs via GitHub Actions workflows using secure GitHub OIDC provider token authentication and S3/DynamoDB backend
- Designed and implemented Kubernetes deployments using Elastic Container Registry with Elastic Kubernetes Service and Azure Container Registry with Azure Kubernetes Service for core business applications, and created GitHub Actions CI-CD pipelines to build, test, push to container registries, and deploy with Kubernetes for production and non-production environments
- Exercised and taught Git security best practices including SSH authentication, GPG commit signing, branch versioning, and main/master branch protection
- Automated processes for managed services using Python, OpsRamp and Jira REST API and data handling
- Mentored System Admins in automation and best practices
- Provided creative innovation and insight in internal DevOps meetings
- Assisted in outlining company best practices for various technologies and tools
- Created and updated thorough documentation for deployments and automations
- Designed high-level architectural diagrams for all projects
- Moderated DevOps and Agile/Scrum Slack channels
Virtual Service Operations{:target="_blank"}, Remote: May 2021 - July 2021
- Designed and implemented interactive voice response solution for VSO using Amazon Connect, modernizing VSO's 1-800 number
- Automated build process for Connect instances using AWS Python SDK, opening new business opportunities for managed services
- Adhered to GitHub security best practices such as SSH authentication and GPG commit signing
- Implemented Voicemail solution for Connect using other AWS services (e.g. Lambda)
- Designed a chatbot for Connect instance using Amazon Lex
- Created MVP1 for automated cloud security solution using Cloud Custodian
- Implemented secure EC2 based Cloud Custodian deployment via Python SDK
Holiday Auto Theatre{:target="_blank"}, Hamilton, OH: June 2016 - August 2020
- Supervised and managed a team of employees during operation hours
- Provided excellent customer service during operation
- Maintained clean workplace
- Managed inventory
- Ensured safety and security of guests and employees
- Handled money deposits during closing
- Opened and closed theatre before and after operation hours
Christendom College, Front Royal, Virginia: August 2018 - December 2019
- Assisted manager in completing work orders
- Ensured quality of work and craftsmanship
- Maintained inventory and cleanliness
Sacred Grounds Coffee Shop, Front Royal, VA: January 2019 - December 2019
- Assisted the manager with daily tasks
- Assisted in mentoring and training new staff members
- Provided superior customer service; maintained cleanliness; managed inventory
Camp Friedlander{:target="_blank"}, Loveland, OH: June 2014 - August 2014
- Taught valuable skills to young campers using a variety of teaching methods
- Maintained camp cleanliness and ensure smooth operation
- Served as an excellent example of enthusiasm and cheerfulness to campers
- Certified ScrumMaster (CSM){:target="_blank"}
Christendom College{:target="_blank"}, Front Royal, VA: May 2021
- Minor in Classical Languages (e.g. Biblical Hebrew, Greek, & Latin)
- Classical liberal arts curriculum: History, English Literature, Political Science, Theology, Philosophy, Classical Languages, Mathematics, and Science
- Academic First Honors; GPA 3.8, Magna cum Laude
- Eagle Scout, Boy Scouts of America: 2013
- Head Choreographer, Oxford Cooperative Theater Company: 2017
- Chapter Chief, Order of the Arrow (BSA): 2015 – 2016
- First Officer, Trail Life USA: 2016
- Eta Sigma Phi (ΗΣΦ) Member: 2020 - present
- Brotherhood Member, Order of the Arrow: 2015 - present
- Actor, Oxford Cooperative Theater Company & Christendom Players: 2010 – 2022
- First Degree Knight, Knights of Columbus: 2018 – present
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