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wsl settings app: The feature you are trying to use is on a network resource that is unavailable. #12391

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YUUUCC opened this issue Dec 17, 2024 · 8 comments
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@YUUUCC
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YUUUCC commented Dec 17, 2024

Windows Version

10.0.26100.2605

WSL Version

2.3.26.0

Are you using WSL 1 or WSL 2?

  • WSL 2
  • WSL 1

Kernel Version

5.15.167.4-1

Distro Version

Debian 12

Other Software

No response

Repro Steps

  • update windows11 to 24h2 from 23h2
  • click wsl settings iconImage
  • The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'wsl.2.3.26.0.x64.msi' in the box below.Image

Expected Behavior

  • can open wsl settings
  • can directly see WSL from windows file manager

Actual Behavior

  • show The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'wsl.2.3.26.0.x64.msi' in the box below. after click iconImage
  • Unable to see wsl in the windows file manager
  • can start debian under WSL, and run wsl -- update in cmd, which can show that it is the latest version

Diagnostic Logs

No response

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Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The script will output the path of the log file once done.

If this is a networking issue, please use collect-networking-logs.ps1, following the instructions here

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

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Closed similar issues:

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@YUUUCC
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YUUUCC commented Dec 17, 2024

WslLogs-2024-12-17_16-52-47.zip

and when I click the pinned folder of wsl in win file manager, the explore.exe show: can not find element (Translated from Chinese)Image

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Failed to parse logs. Unexpected file: .wslconfig
The log file doesn't contain any WSL traces. Please make sure that you reproduced the issue while the log collection was running.

Diagnostic information
Found no WSL traces in the logs

@YUUUCC
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YUUUCC commented Dec 17, 2024

I'm sure I reproduced the problem.

@YUUUCC
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YUUUCC commented Dec 17, 2024

I have tried all solutions in relevant issues, but they have not been able to solve this problem. It seems that although WSL is here, VSCode, WSL2-Distro-Manager and other software can find it, but Windows11 cann't. In the windows-setting-installed software, I can't find the Windows Subsystem for Linux.

@YUUUCC YUUUCC changed the title wsl settings show: The feature you are trying to use is on a network resource that is unavailable. wsl settings app: The feature you are trying to use is on a network resource that is unavailable. Dec 17, 2024
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Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The script will output the path of the log file once done.

If this is a networking issue, please use collect-networking-logs.ps1, following the instructions here

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Open similar issues:

Closed similar issues:

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

@YUUUCC
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YUUUCC commented Dec 17, 2024

I have uploaded logs before.

@shaunho57
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I have the same issue
Unable to access wsl folder that Pin to Quick Access, while desktop shortcut is still accessible

Attached Eng version of the screenshot error
Image

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