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Duplicate events at checkout - All magento users with custom checkout #65

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davirs opened this issue May 9, 2024 · 2 comments
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@davirs
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davirs commented May 9, 2024

The problem is simple: Duplicated event at checkout (purchase)

image

IMPORTANT: API events are being fired correctly!
Events via script are duplicating.


Any Magento store that uses a third-party checkout, such as FireCheckout, which is the best Magento checkout currently, the meta events in that checkout will be duplicated.
The reason is that the Facebook extension generates the event within the default Magento checkout url, even the store configured to use these third-party checkouts with a very specific URL and different from the default Magento checkout URL, which does not make the least sense!!!

What needs to be made possible is some way of configuring within the meta extension which checkout is being used so that the event is not triggered twice. Or alternatively say what the checkout URL is.

events are currently fired on:

mysite.com/compra-segura (custom checkout is active)
mysite.com/checkout (custom checkout is not active) - (reinforcing that in this case it should not be triggering events)

Magento 2.4.6-p3
php 8.2
meta 1.3.0

@davirs
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davirs commented Jun 4, 2024

complementing the ticket, I tested it in default magento and it continues to duplicate the pixel.

@asarrosd
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@davirs thanks for the feedback. Can you try upgrading to the latest version of the module 1.3.5 and confirm if the issue is still reproducible with default Magento: https://github.com/magento/meta-for-magento2/releases/tag/v1.3.5

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