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A computer is returning "Wi-Fi interface not found on the system #31

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Brodieman opened this issue Nov 23, 2021 · 6 comments
Open

A computer is returning "Wi-Fi interface not found on the system #31

Brodieman opened this issue Nov 23, 2021 · 6 comments

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@Brodieman
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Brodieman commented Nov 23, 2021

I have a computer returning the the message in the title. There is a wireless card in it and it works. netsh wlan show interfaces returns it, screenshots attached
Screenshot 2021-11-23 105058
Screenshot 2021-11-23 133726

@mkht
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mkht commented Nov 24, 2021

Please let me know the results of the following commands.

$PSVersionTable
Get-NetAdapter
Get-NetAdapter -Name 'Wi-Fi' | fl

@Brodieman
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I will have to give this a shot on Monday. We are a school and this is a teachers laptop. They were not here today and not back until Monday. I'll let you know, thanks!

@Brodieman
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Screenshot 2021-11-29 072834

@mkht
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mkht commented Nov 29, 2021

Looking at the results of the command execution, it seems that the WMI service on your computer is not working properly.

In general, you will need to do some work to recover from this situation, such as reinstalling the driver or rebuilding the WMI repository. In some cases, you may need to reinstall Windows.

@Brodieman
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I'll take a look at WMI. We have software that uses WMI to scan and gather information, not getting any other errors. Thanks!

@Brodieman
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Seems like you are correct, thanks and sorry!!!!

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