Feature request - Complaints

[MrJellyB]

Description:
As a user I would like to send a complaint about a Bus Line/Station/Specific bus/etc...

Why do we need this feature:
After a passenger user have had a bad experience with a perticular bus line, bus operator, driver, bad station conditions, and so on,
He wants a place to submit his complaint in order to get to the ministry of transportation so his complaint may be handled.
Now, this is different than submitting the complaint in the Ministry's website itself, because in DataBus we can back the complaint
with legal bus GPS and usage data.
So, the complaint will be elligible to court if necessary. And this is also a metric data for the bus operators in order to improve thier service.

Suggested user use cases scenarios:
To keep it simple I suggest starting with MVP: user creates a complaint about bus line.